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Privacy Policy

How information is handled when you play our games, visit our website or contact us.

On this page

  1. 01 Who this policy covers
  2. 02 Information involved when you play
  3. 03 How information is used
  4. 04 Advertising services and partners
  5. 05 Your advertising and device choices
  6. 06 Other reasons information may be shared
  7. 07 Storage, retention and security
  8. 08 Privacy requests and deletion
  9. 09 Children and younger players
  10. 10 Website visits and external links
  11. 11 Future features and policy changes
  12. 12 Contact Trispawn
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01Who this policy covers

This Privacy Policy explains how Trispawn handles information in connection with its games, its website and player support. It applies to all games published by Trispawn that link to this policy, including future releases. A game-specific notice will explain any additional features or different data practices.

Features vary between games. Some games may include advertising or optional in-app purchases; others may not. We do not currently offer a Trispawn game account or cloud-save service. Playing without an account does not mean that no personal information is processed: advertising services can recognise a device without knowing a player’s name.

This policy does not cover games or websites operated by other publishers, even if Trispawn helped develop them.

02Information involved when you play

The information involved depends on the game, device, advertising settings and permissions. The categories below apply where the relevant feature or service is used; not every game processes every category.

Information across Trispawn games
CategoryWhat it can includeWhy it is used
Device and network informationIP address, approximate location inferred from it, device model, operating system, language and app version.Deliver compatible ads, operate advertising services and identify technical problems.
Advertising identifiersThe device’s advertising identifier, app-scoped identifiers and identifiers generated by advertising services, where available and permitted.Ad delivery, measurement, frequency control, fraud prevention and, where permitted, personalisation.
Ad interactions and diagnosticsAd views, clicks, completion events and technical or performance information associated with ads.Measure advertising performance, provide relevant ad experiences and keep ad services working.
Purchase information, where purchases are offeredStore order references, purchased items and transaction or entitlement status. Payments are handled by the app store; we do not ask you to provide payment-card details to us.Deliver purchased content, verify entitlements and resolve purchase problems.
Support correspondenceYour email address and the information, screenshots or error details you choose to send us.Answer questions, investigate problems and respond to privacy requests.

Advertising providers may collect information directly through their software in the game. The exact fields and recipients depend on the SDK versions, enabled features, consent choices and mediation configuration. We do not ask players to supply their name, email address or a password to create a game account at present.

Please do not include passwords, payment-card details or unrelated sensitive information in a support request.

03How information is used

Depending on the features offered, information is used to provide and support the game, fulfil and verify purchases, deliver and measure advertising, control how often ads appear, detect invalid traffic and abuse, diagnose technical issues, and answer player enquiries. Advertising personalisation depends on the permissions and choices available to the player and the rules that apply in their region.

Where a legal basis is required, processing may be necessary to provide a requested service, protect legitimate interests such as security and support, meet a legal obligation, or follow the player’s consent. Consent is not replaced by installing a game or agreeing to its terms. Where consent is required, it must be obtained before the relevant processing starts.

04Advertising services and partners

Our current advertising services include Unity LevelPlay for mediation and Google AdMob for advertising. These services apply to games in which they are enabled; not every Trispawn game necessarily contains ads or uses both services. LevelPlay helps arrange ad requests between the game and enabled advertising sources. Those services and their advertising partners may receive the categories of information described above to deliver, measure and protect their services.

Currently identified advertising services
ServiceRolePrivacy information
Unity LevelPlayAdvertising mediation and related measurement.Unity player privacy policy ↗
Google AdMobAdvertising delivery and measurement.Google Privacy Policy ↗
How Google uses information from partner apps ↗

Only networks actually enabled for a game should be treated as part of that game’s advertising setup. We will update this policy or the game-specific notice when we add advertising services or materially change how information is used. This is not advance consent to future partners or future tracking.

Where applicable, ad-related disclosures may constitute a “sale”, “sharing” or targeted advertising under local privacy law, even when no personal information is sold for a direct payment. Advertising choices and privacy requests are described below.

05Your advertising and device choices

You can use the advertising privacy controls available on your device and within an ad or consent message. The options depend on your operating system, location and the services used in the game. These controls may let you limit personalisation, manage an advertising identifier, withdraw consent or object to certain uses of information.

On Apple devices, tracking that requires App Tracking Transparency permission must follow your system choice. On Android, advertising privacy controls are available in device settings. The names and location of these settings can vary by device.

Turning off personalisation does not necessarily remove ads or stop all information processing. Contextual ads can still involve limited information for delivery, reporting, frequency control and fraud prevention.

If you cannot find the relevant privacy control, contact support@trispawn.com and include the game name and platform. You can also use the privacy-request options provided by Unity and Google in their policies linked above.

06Other reasons information may be shared

Information may be handled by service providers that help us operate support and other necessary services. Access should be limited to what is needed for the service. Where we engage a provider to handle player information on our behalf, we require protections consistent with this policy and applicable law.

We may disclose information where legally required, to respond to a valid legal request, or when reasonably necessary to investigate fraud, protect safety or exercise legal rights. If a game or business changes ownership, relevant information may transfer with it, subject to appropriate notice and applicable protections.

Advertising companies also process information under their own privacy policies. Their involvement does not remove Trispawn’s responsibility to explain the services it integrates and to respect the player’s choices.

07Storage, retention and security

We keep support correspondence for as long as it is needed to handle the enquiry, related follow-up and any applicable record-keeping or legal obligation. Information that is no longer needed should be deleted or de-identified. Advertising providers apply their own retention periods and deletion procedures, described in their privacy policies.

Any progress or settings stored only on a device remain subject to the game’s storage design and the device’s backup settings. Uninstalling a game may remove local information, but it does not automatically erase support correspondence or records held by advertising providers.

We use reasonable safeguards appropriate to the information we handle, including limiting access to people and services that need it. No app, network or storage system can be guaranteed completely secure.

Services used by the game may process information outside the player’s country. Where transfer safeguards are required, the relevant provider must apply appropriate arrangements under applicable law.

08Privacy requests and deletion

Depending on where you live, you may have rights to access, correct or delete personal information, receive a copy, restrict or object to certain processing, withdraw consent, or opt out of certain advertising-related disclosures. You may also have the right to raise a concern with your local data-protection authority.

Send requests to support@trispawn.com with the subject Privacy request — Trispawn. Include the name of the game, explain what you would like us to do and tell us whether you use Android or iOS. We may request proportionate information to verify the request and identify records we can actually locate. Please do not send identity documents unless we explain why they are needed and provide a suitable method.

We will respond within the time required by applicable law. Some information may need to be retained for legal reasons; if so, we will explain the relevant limitation. If a request concerns information held independently by an advertising provider, we may direct you to that provider’s request process.

There is currently no Trispawn game account to delete. If accounts are introduced, this policy and the game’s deletion controls will be updated before the feature is made available.

09Children and younger players

Trispawn may publish games for different audiences, including games for all ages. Check each game’s store listing and any in-game audience notice for the intended audience and applicable age restrictions. The protections below apply to children who use our games. A game’s content rating does not, by itself, determine whether a child may consent to personal-data processing.

Our policy is not to use children’s personal information for behavioural advertising or cross-app advertising profiles. Advertising shown to children must use age-appropriate settings and permitted contextual processing. Where a player’s age is unknown, the game’s advertising treatment must follow the protections required for its audience, platform and region. Where parental consent is legally required for a feature or data use, it must be obtained before that processing begins.

We do not ask a child to share unnecessary personal information to obtain support. Parents and guardians may contact support@trispawn.com if they believe a child has shared information with us or an advertising service through one of our games. We will review the concern, take appropriate action on information we control, and help identify the relevant provider where needed.

Parents can also use device and store controls to manage app access and purchases. Those controls do not replace any consent or child-appropriate advertising safeguards required within a game.

10Website visits and external links

You can read this policy without creating an account. The website’s hosting service may process ordinary connection and security logs, such as an IP address and requested page, to deliver the site and protect it. The website may store functional preferences in your browser, such as whether a project invitation has been dismissed.

Links to app stores, advertising policies or other websites lead to services operated by others. Their policies explain how they handle information on their own sites. When you send us a website or service enquiry, we use the information you provide to respond and manage that enquiry. Website enquiry forms use Web3Forms to process the fields you submit, including your name, email address, contact number (if you choose to provide one) and project details, and deliver them to contact@trispawn.com. Web3Forms also provides spam protection and may process related technical information. See Web3Forms’ privacy policy. You can email us directly instead of using the form.

11Future features and policy changes

This policy is shared across Trispawn’s games. Advertising, purchases and other features apply only where they are offered in the game you use. Accounts and cloud saves may be added in the future; mentioning a possible feature here does not mean it is currently available.

Before introducing a feature that changes how personal information is handled, we will update the relevant notice and provide any disclosure or consent process required for that change. We will also keep each game’s store privacy information aligned with its actual behaviour.

When this policy changes, this page will be updated. Material changes will be brought to players’ attention through an appropriate notice. A policy update does not override a consent choice or a right available under law.

12Contact Trispawn

For privacy questions, data requests or concerns about any Trispawn game, contact:

Trispawn
Privacy and player support
support@trispawn.com
trispawn.com

For ordinary game issues, include the game name, app version and device model if you know them. Avoid sending information unrelated to the issue.

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